SMS verification is put in place to help complete the order by yourself without the need to contact us. Please be mindful that different Mobile providers experience slight delays in receiving the message and always double check your phone number. If you are prompted to contact support after you sent the verification code it means there was an issue with the mobile number provided. There is a possibility to resend the SMS code, but if all fails just shoot us a message. The Support Team will review your case and decide on the best & quickest way to proceed.