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  1. Answers For Gamers | 2Game.com
  2. 2GAME HELP CENTER

2GAME HELP CENTER

From How to Activate Your CD Key on Steam, to Getting Custom Support When You Buy Your Game Key, Our FAQ Section Has All the Info You Need to Start The Game!

MUST KNOW

  • Epic Games - Direct Activation Details
  • Direct Activation Troubleshooting
  • Ubisoft Connect - Direct Activation Details
  • How do I get my game/code?
  • I have been waiting X minutes for my order to be completed. Why?
  • Why do I need to give my phone number to complete the order?
See all 10 articles

2GAME ACCOUNT

  • What to do when you don’t want a 2Game account anymore.
  • What is 2Game’s opinion of having multiple accounts?
  • Can I change my email?

PRODUCTS

  • Why can’t I purchase X game from Y country?
  • It said this version of the game contains X content, but I do not have it. Why?
  • Where do I activate this key?
  • How do I activate this so-called key?

ORDERS

  • Recommendation if using PayPal
  • Can I order while having a VPN or Proxy service running?
  • What does “X” status of my order mean?
  • Confirm by phone?? I think not!!!
  • What can I pay with?

PREORDERS

  • They just announced a game and I bought it from 2Game. Where is the key and when do I get it?
  • Where is my preorder bonus?

REFUNDS

  • When am I eligible for a refund?
  • Am I eligible for a refund? (Preorder edition)
  • I pressed the “Reveal Key” button, but I still haven’t received my key. What now?

CANNOT FIND WHAT YOU ARE LOOKING FOR?

  • Cannot find what You are looking for?
Answers For Gamers | 2Game.com
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